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Guide

Understanding Your Total-Loss Valuation

A valuation report is more than a final number — it's a set of decisions about your specific vehicle. Here's what to look at before you decide whether it's fair.

What a valuation report usually includes

Most insurers use a valuation report generated by a third-party vendor. It typically lists your vehicle's year, make, model, and trim; its mileage and condition; a set of comparable vehicles used to estimate value; and any adjustments made to arrive at the final settlement figure. Some reports also note taxes or fees, depending on the insurer and jurisdiction.

The details worth checking line by line

Year, make, model, and trim

Trim level alone can shift a valuation significantly — a base model and a fully-loaded trim of the same year/make/model are not the same car. Confirm the report has the correct trim.

Mileage

Mileage should reflect your vehicle's actual odometer reading at the time of loss, not an estimate. An error here throws off every comparison that follows.

Options and packages

Sunroof, navigation, upgraded wheels, tow packages, leather seating — factory-installed options add real value and should be reflected if your vehicle had them.

Condition and prior damage

Valuations account for a vehicle's condition before the loss. If the report assumes below-average condition or notes prior damage that didn't exist, that's worth challenging with your own records or photos.

Comparable vehicles and their location

The report should list several comparable vehicles — similar year, make, model, trim, and mileage — generally sourced from your regional market. Comparables from a very different market can skew the number in either direction.

Mileage and condition adjustments

Adjustments are made to each comparable to account for differences from your vehicle. These adjustments should be itemized, not just baked into a single number with no explanation.

Valuation source or vendor

Most reports name the valuation vendor used. Knowing the source can help you understand the methodology if you want to review it further.

Taxes and fees

Some settlements include an allowance for sales tax or title fees; whether that applies — and how — depends on your state and insurer. Not every claimant automatically receives this, so don't assume it's included unless the report says so.

Not every state requires every one of these components in a valuation, and practices vary by insurer. This is general education, not a checklist mandated by law — for what your state specifically requires, see the state-by-state reference at ismycaratotalloss.com.

Think your vehicle was undervalued?

Synergy Auto Appraisals reviews total-loss valuations for free and tells you honestly whether the offer holds up — no obligation.

Get a Free Valuation Review

You'll be referred to Synergy Auto Appraisals, an independent appraisal company. No fee for the initial review.